At Premium Gear, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website or interact with us in any way. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect various types of personal information from you, including:
a. Contact Information: When you make a purchase or create an account with us, we may collect your name, email address, phone number, and shipping address.
b. Payment Information: To process your orders, we collect payment details, such as credit card information, billing address, and other payment-related information.
c. Device Information: When you visit our website, we may collect information about the device you are using, including your IP address, browser type, operating system, and other technical details.
d. Usage Information: We may gather information about how you interact with our website, such as the pages you visit, the links you click, and the duration of your visit.
2. Use of Information
We use the collected information for the following purposes:
a. Order Processing: We use your personal information to process and fulfill your orders, including shipping products and contacting you regarding your purchase.
b. Customer Support: We may use your information to provide customer support and respond to your inquiries, requests, or complaints.
c. Marketing Communication: With your consent, we may send you promotional emails or newsletters about our products, discounts, and special offers. You can opt out of these communications at any time.
d. Website Improvement: We analyze usage patterns to improve the functionality and user experience of our website. This includes troubleshooting, data analysis, and research purposes.
3. Information Sharing
We understand the importance of keeping your personal information private. We do not sell, trade, or rent your information to third parties for marketing purposes. However, we may share your information with:
a. Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you, such as payment processors, shipping companies, and email marketing platforms.
b. Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new entity as part of the transaction.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure encryption protocols and maintain appropriate technical and organizational safeguards to ensure the security of your data.
6.Your Rights
You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided below. We will respond to your request in a reasonable timeframe and in accordance with applicable laws.
7.Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.
8.Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at: [email protected].
We will address your inquiries and work with you to resolve any concerns you may have. Your privacy is important to us, and we are committed to protecting your personal information.
Thank you for trusting Premium Gear with your privacy.